Privacy Policy

1. Our Zero-Logs Commitment

AIO VPN operates under a strict zero-logs policy. We do not collect, store, or log:

• Your browsing history or websites you visit
• Your IP address or connection timestamps
• DNS queries or traffic data
• Connection logs or session information
• Bandwidth usage or data transferred

We cannot provide information we don't have. Your online activity remains completely private.

2. Information We Collect

To provide and improve our service, we collect minimal information:

Account Information

• Email address (for account creation and communication)
• Payment information (processed securely through third-party payment processors)
• Account credentials (encrypted and securely stored)

Technical Information

• Device type and operating system (for compatibility)
• App version (for updates and support)
• Crash reports (anonymous, to improve stability)

Aggregate Data

• Total bandwidth used across all servers (not linked to individual users)
• Server load statistics (to optimize performance)

3. How We Use Your Information

We use the collected information solely to:

• Provide and maintain the VPN service
• Process payments and manage subscriptions
• Send important service updates and security alerts
• Provide customer support
• Improve our service and fix technical issues
• Prevent fraud and abuse

We never sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your data:

• AES-256 encryption for all VPN connections
• Secure protocols (OpenVPN, WireGuard, IKEv2)
• Encrypted storage of account credentials
• Regular security audits and penetration testing
• Secure data centers with physical security measures

5. Third-Party Services

We use trusted third-party services for specific functions:

• Payment Processors: Stripe, PayPal (for secure payment processing)
• Analytics: Anonymous usage statistics (no personal data)
• Email Service: For account-related communications

These services are bound by their own privacy policies and security standards.

6. Data Retention

We retain your account information only as long as your account is active. When you delete your account, we permanently remove all associated data within 30 days, except where required by law for financial records.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Export your data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@aiovpn.com.

8. Cookies and Tracking

Our website uses minimal cookies for essential functionality:

• Session cookies (to keep you logged in)
• Preference cookies (to remember your settings)

We do not use tracking cookies or third-party advertising cookies.

9. International Data Transfers

Our servers are located in multiple countries. When you use AIO VPN, your data may be processed in different jurisdictions. We ensure all data transfers comply with applicable privacy laws and use appropriate safeguards.

10. Children's Privacy

AIO VPN is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the app. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@aiovpn.com
• Support: support@aiovpn.com